Shipping & Returns
All orders are shipped within 48 hours Monday - Friday 8am - 5pm.
We use the following carriers to deliver our orders:
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
ONLINE PURCHASES ONLY
Returns, Refunds (Store Credit Only After 14 Days) and Exchanges
**RETURNS REFUNDED AS STORE CREDIT ONLY AFTER 14 Days**
How To Return An Item
Up to 14-day return, money back guarantee.
Returns received after 14 days will receive a store credit only.
Items can only be exchanged once when using a store credit.
The Return total will be credited back to the method of payment used during checkout, less the cost of shipping and return shipping. Shipping costs are non-refundable. Not responsible for packages lost or stolen in transit.
Your item must be in its original unused condition to be returned unless there is a manufacturer defect. You must return the item within 14 days of your purchase.
- Please email firstname.lastname@example.org to request a refund and we will assign you a tracking #.
- Mail your returned item to:
- Include in your package a signed letter stating the reason for your return and the original receipt.
Merchandise must not be worn, altered, or washed.
All items are returnable if they are in like new condition as received. Payment for the transactions will be fully refunded AS STORE CREDIT ONLY AFTER 14 DAYS.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.
**IN STORE PURCHASES ONLY:
Returned merchandise is for sore credit only within 10 days of purchase. All sales items, jewelry, accessories, and evening dresses are NOT returnable. Luxury items are final sale.